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Q: How can I be sure that this website and transactions are secure?

A: and its transaction is covered by Yahoo, which guarantees one of the most secure online transaction in the market.

Q: I can't find the items I'm looking for. Can I make a special order?

A: Yes,in many cases, a customer can make special order on the products which we don't have in stock. Please call or email us to check the availability of special order.

Q: How quickly do you ship my order?

A: We usually ship within 1-2 business days if the product is in stock.In case of special order, or back-ordered products, it will take longer time.

Q: Do your products come with warranty?

A: Yes, all our products come with manufacturer's warranty, except otherwise stated differently. The coverage and duration of warranty varies depending on the manufacturers.

Q: Do you sell second-handed or refurbiched product?

A: No. By now, we sell only brand new items, which means directly from manufacturers and never owned by other customers.

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